Privacy Policy

This policy outlines our information handling practices for this website. Please read this Privacy Policy carefully so that you are fully informed about our privacy policies. If you do not agree to these terms you should terminate your connection to the website and not engage in further activities on it.

The privacy policy is related to the current website, we are not responsible for any content or privacy policy of other websites. Any external links will be clearly identified.
By accessing our website you agree to accept and abide by this Privacy Policy.

General information

We are committed to protecting the privacy of our website users. We respect their right to privacy and we are dedicated to establishing a trusting relationship with them.

Collection and Use of Personal Information

Requests related to the information provided

If you are concerned about how the information provided through our website is handled, please do not hesitate to submit all your questions.

Your rights as a data subject

The General Data Protection Regulation confers rights on data subjects so that they can simply have control over them.

For questions or to exercise your rights you can contact us by email: info@centrodetelemedicina.com

You must include all possible forms of identification, including the data you previously provided to us through the website.

Below are some of your rights:

Right to access and portability

Upon request we will send you an email with the information we have about you in our database. You may also ask us to send you your data in a structured file with the extension csv . In exercising your right of portability you may ask us to transmit the data directly to another entity as far as technically possible.

Right to forget

It may require us to delete personal data concerning you except when we use the data to fulfil contractual and legal obligations.

Right of rectification

You may at any time request the correction of personal data concerning you that is incorrect. In most cases you can make these corrections autonomously through your client area.

Why we treat your personal data

The need for data processing varies from case to case.

Contact Forms

The data you provide to us when you fill out the contact form (s) on the website are treated as confidential and are only used in the processing of the request you sent us.

The length of time for which personal data is stored and stored varies according to the purpose for which the information is processed. We usually delete or anonymize all personal information within 90 days of submitting the final response.

The data you provide us will not be passed on to third parties.

Newsletter Submission

On our website you have the possibility to register to receive our newsletter. If you have authorized the sending of our newsletter, we will use your email address and possibly the name for sending information about products, promotions and news of our brand.

You may revoke the consent to send the newsletter at any time through your customer area (where applicable) or by clicking the link to the cancellation page we placed at the end of each newsletter. Revocation leads to the deletion of collected user data.

We may eventually resort to external processors hired to send the newsletter, these will be contractually bound to Article 28 of the RGPD. We exclude the possibility of a broader transmission to third parties.

Access Registration

By accessing our website through the browser used on your device, the following data is automatically and without your intervention sent to the web server and stored in our database:

• the IP address of the device that accesses the internet;
• the date and time of access;
• browser used and eventually the operating system ( User Agent ).

We collect this information to perform system security and stability analyses as well as to ensure that the connection to the website is made smoothly.

We exclude in principle the possibility of transmitting this data to third parties.

Google Analytics

To develop satisfactory user experiences and the continuous optimization of our website we use Google Analytics , a web analytics service owned by Google Inc . In this context, anonymous usage profiles are created and cookies are used. In this process the cookie generates the following information about your use of our website:

• browser type / version,
• operating system used,
• Referrer (the page visited immediately before),
• host name of the accessing computer (IP address),
• server query time.

The information collected is used to analyse the use of our website. IP addresses are anonymized so that they cannot be assigned to people. In reports based on Google Analytics there is therefore no personal reference.

The setting of these cookies is predetermined by the service proposed by Google and the information generated by the cookie about the use of the website is transmitted and stored by this entity. For more information see Google's privacy policy: https://policies.google.com/privacy 

Privacy Policy Changes

From time to time we may make changes to our Privacy Policy, and we reserve the right to change our Privacy Policy at any time. You should review the changes, evaluate them and oppose or cancel any service if you wish.

Cookie Information

We use cookies on our website to help us optimize the various pages and to improve your user experience. Cookies are small files that a website, when visited by the user, places on your device through the web browser (browser). Cookies do no harm, contain viruses, trojan horses, or other harmful software.

The information stored in cookies from our website is used solely by us and is never provided to third parties, except third party cookies that are used and managed by external entities and are intended for statistical analysis and any security mechanisms.

We use cookies to

•  Provide essential functionality without which the website would not work, such as pre-selection of the chosen language, redirects, among others.
• Collect Information about how you use the website, for example, which pages you visited, the average length of visit, etc. This cookie is related to Google Analytics .

You can always block the use of cookies by activating this option in your browser and you can do so for all cookies or just for some. Please note that blocking or deleting one or more cookies used by our website may not work as expected.

For more information on this topic and how to manage cookies you can visit: www.allaboutcookies.org.